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PRIVACY POLICY
Last updated: August 4, 2025

The Healing Vibe ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at thehealingvibe.ca or engage with our services.

By using our site or booking with us, you consent to the practices outlined in this policy.

1. What We Collect

We may collect the following types of personal information when you interact with our Website or services:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address (if applicable)

  • Payment details (processed via third-party platforms like Stripe or PayPal)

  • Session notes or intake responses (for breathwork, coaching, readings, or healing work)

  • IP address and device/browser info (for analytics)

 

2. How We Use Your Information

We collect your information to:

  • Process bookings and payments

  • Deliver services and session content

  • Send email updates, newsletters, and promotions (only if you’ve opted in)

  • Respond to your inquiries or requests

  • Improve our offerings and site experience

  • Meet legal or regulatory obligations

 

3. Consent

We collect, use, and disclose your information only with your consent (express or implied) or as permitted by law. You can withdraw your consent at any time by contacting us at hello@thehealingvibecanada.com.

 

4. Email Marketing

If you subscribe to our newsletter, we may send occasional emails about services, special offers, new content, or upcoming events. You may unsubscribe at any time using the “unsubscribe” link in the email or by contacting us directly.

 

5. Payment Processing

We never store your full credit card or banking information. Payments are securely processed through trusted third-party providers such as Stripe or PayPal. Please review their privacy policies for details on how they handle your data.

 

6. Third-Party Tools & Services

We may use trusted third-party platforms for marketing, booking, analytics, or email communication (e.g., Mailchimp, Calendly, Google Analytics, Stripe). These providers may access limited personal data as needed to perform their services. They are required to safeguard your data in compliance with privacy standards.

 

7. Session & Health Information

Information you share with us during breathwork, NLP, coaching, card readings, or sound healing sessions is kept private and confidential. Notes may be taken to support your healing journey but are never shared outside of your sessions without your written consent, unless required by law (e.g., in cases of imminent harm or abuse).

 

8. Cookies & Analytics

Our website may use cookies to track general usage (e.g., page views, time spent, device type) for analytics purposes. This helps us improve content and usability. You can manage your cookie preferences through your browser settings.

 

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes it was collected for, or as required by law. Session notes and client history are typically retained for up to 2 years unless requested otherwise.

 

10. How We Protect Your Information

We use secure platforms and industry best practices to protect your data from unauthorized access, disclosure, or loss. This includes encrypted communication, password protection, and restricted access to client files.

 

11. Your Rights

Under PIPEDA and Canadian privacy laws, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to your information

  • Withdraw your consent

  • Request deletion of your data (where applicable)

To do so, email us at thehealingvibecanada@gmail.com.

 

12. Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors without verifiable parental consent.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with the new effective date. Your continued use of the Website indicates your acceptance of the revised terms.

 

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Healing Vibe
📧 hello@thehealingvibecanada.com
🌐 thehealingvibe.ca

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